Freshness & Quality Guarantee
Kool Dog Kafe gourmet dog treats are baked fresh for your order with wholesome ingredients and hand-decorated just for you and your pet. There are no added preservatives and we only use ingredients that are safe for your pet. For questions on storage and shelf life of our dog treats, please visit our FAQ section.

Kool Dog Kafe stands behind all our products 100% and if you are not completely satisfied with your purchase, please contact us immediately after receiving your order for online store credit or replacement instructions.

Contact Us
If you have any questions or comments, we want to hear from you! Please feel free to contact us anytime.
Contact Us click here

Shipping & Ordering
Kool Dog Kafe takes as much care in the shipment of our dog treats as we do in baking them. Please visit our shipping & order processing section for questions. Shipping Information click here

Methods of Payment
We accept the following forms of payment for online orders: Visa, MasterCard, American Express, Discover and Kool Dog Kafe "eGift Card" certificates. Payments for online orders are 100% secure and processed securely through Authorize.net.

Prices & Taxes
All prices are subject to change without notice. Also by law, we must charge sales tax on shipments in the state of New Mexico.

Wholesale
If you are a retailer, you too can sell our fresh baked gourmet dog treats in your retail location! Kool Dog Kafe wholesale is available to qualified retail businesses. For new wholesale applications, please fill out our wholesale click here. Once we receive your information, we will forward you Kool Dog Kafe wholesale information by email and send you a catalog via regular postal mail. You will also receive a password to enter our wholesale section to view wholesale products, pricing & terms, and place your wholesale orders online.

FAQ
Please visit our Frequently Asked Questions for a list of our commonly asked questions.
FAQ click here